Will every clock have the same wood appearance?

No. Each clock is individually crafted from natural wood. Grain patterns, color tones, and texture may vary slightly between units. These variations do not affect function or durability. Each piece remains unique.

What should I do if the clock does not move after installing new batteries?

First, check if hands are loose from shipping—press onto shaft. Second, check for bent hands touching the dial; lift any bent hand 1–2 mm to avoid contact. Both issues can be fixed by adjusting or reinstalling hands per the manual.

Are the hands pre-installed when I receive the clock?

Yes, the clock comes fully assembled with hands already installed. You only need to insert a battery and hang it. If hands are damaged during transit, spare hands are included; reinstall using the manual.

How do I set the time correctly?

Turn the small knob on the back of the movement clockwise. Avoid turning it counterclockwise, as this may affect the mechanism. Adjust slowly until the displayed time matches your reference.

How should I clean the clock surface?

Wipe gently with a soft, dry microfiber cloth. Do not use water, wet cloths, or chemical cleaners, as moisture can harm the wood and internal movement. Clean every few weeks as needed.